Refund policy
Thank you for shopping with us! We are committed to providing high-quality products and services to ensure you have a pleasant shopping experience.
We accept returns within 30 days of receiving your order. The returned item must be unused, in its original condition, and in the original packaging.
If you would like to exchange an item for a different size, color, or product, we are happy to assist, as long as the item is unused and in its original condition.
To request a return or exchange, please contact our customer support team at vintagekitshop02@outlook.com within 30 days of receiving your order.
Custom Shirt Returns
Due to the personalized nature of custom shirts, once a custom order is confirmed and shipped, it is non-returnable.
If you receive a product with any defects or quality issues, please contact us within 2 days. We will offer a free exchange or refund. Please include photos of the defect to help us resolve the issue.
If your return request is approved, please send the item to the following address:
Forwarder W8 Westpoint Walsall Middlemore LN W WS9 8BG
Once the return is confirmed, your refund will be processed within 5-7 business days. Refunds will be issued to your original payment method, and processing times may vary depending on your credit card company.
